FAQs


Securing a date

We require a non-refundable deposit to retain your date on our calendar. Orders are considered confirmed, once the deposit has been made.
**This deposit is not refundable

Payments
The balance of your order to be paid within 24 hours of the due date, for all non wedding orders. Invoice reminders are systems generated based on your due date.

Wedding orders payments in full, are due 14 days prior to the event date.

Orders placed with due dates within two weeks, will be required full payment at time of ordering.

Specialized Packing

Individual Packaging is available for an additional fee. This needs to be discussed at time of ordering.

Delivery/ Pick-up

Pickup is available, and will be discussed at time of ordering.

Wedding and Large special occasion cakes will have a $50 delivery and set up fee within an 15 mile radius. Any additional miles will be charges at $1.25 per mile.

All large cakes of 3 tiers or more must be delivered. 

FAQs
Can I send someone to pick the cake up? 
You may send someone to pick the cake up

Cakes By Bee Nicole is not responsible for any issues while in transit.

Do you do fondant cakes? 
At this time, we only offer buttercream cakes. With very minimal use of fondant decorations.

Do you offer vegan cakes?
At this time we don't not offer vegan cakes.
We do offer sugar free and diary free options.

Can I cancel my order?
Cancellations are accepted up to 72 hours before event. In the event your order is cancelled, the deposit is non refundable. We secure deposits so that we can properly block off that date from other orders.  You may also reschedule.